24 Hour Service

Business travel doesn’t end at 17.30 – neither does the Colletts corporate travel personal service!

We provide a full 24-hour, 7-day service designed to help resolve problems, rearrange things, help sort an emergency and generally give you the peace of mind of knowing you are not alone, wherever in the world you happen to be.

The 24/7 service is provided directly by our own consultants; the same people who make your travel arrangements, know who you are, where you are and have instant access to your travel details.

Just one more example of “The Colletts Difference” that sets us apart from the competition – and gives you the best corporate travel service around.

Request A Call Back

Case Study

SITUATION

Two clients had flights cancelled due to weather in Buffalo with American Airlines on a Friday night due to travel home via Philadelphia in Business Class. American Airlines had auto-protected the passengers onto a flight through Chicago in Economy, but hadn’t informed the clients.

SOLUTION

As we monitor our clients travel times through ‘Tripcase’ (an app for every aspect of your trip) we were able to inform the client of the flight cancellation prior to arriving at the airport and that they were now re-routed via Chicago in Economy due to Business Class being full.

Although unhappy to be travelling in Economy they were just happy to be getting home. During the time in which we had informed the client, Colletts monitored the flights to see if a better option could be obtained. On arrival into Chicago Colletts had in fact managed to secure Business Class seats on the same flight at no cost to the client even though the fare levels where in fact three times higher to what they had initially paid.

SUMMARY

Although the flights had initially been taken care of by the Airline, Colletts knowing the weather would also affect other travellers within the US, were able to closely monitor the international flight and secure two seats in Business Class for the clients. The knowledge used on this occasion meant our clients travelled on a like for like ticket to what they had purchased.

1. Get In Touch

Fill out our enquiry form, give us a call or request a call back.

2. We Listen

...to your specific travel requirements.

3. We Personalise

...the options and tailor make a service to fit your needs.

4. We Present

...the solution. Leave the rest to us! Sit back relax and enjoy the journey...

Flights

“Great Value, Creativity, Incredible Flexibility, Round the Clock Service”

Economy, Premium, Business or First class; it doesn’t really matter how you do it, air travel can blow a big hole in your corporate travel budget, and getting the best deals in this competitive sector with its complex pricing structures is a key element in any business travel solution.

READ MORE

Hotels

“Adding Unbeatable Value To Your Hotel Booking Requirements – And Budget”

Take the hassle out of booking hotels for your corporate travel; simply hand the task to one of our business travel experts and we’ll find you the right hotel for your needs and the best accommodation deals to suit your travel budget.

READ MORE

Rail & Eurostar

“Soothing The Nightmare That Is Rail Travel Planning”

With so many options of operator, fare and route, navigating your way around booking a business rail trip within the UK can be something of a nightmare. That’s before you start looking further afield at European or even wider International rail travel for business.

READ MORE

Passport & Visa

“Tracking every step of the process?”

One of the biggest areas of concern for the business traveller is making sure they have everything they need to make their trip as smooth and successful as possible. And that includes having the necessary visas and passport.

READ MORE

Car Hire

Whether you need a luxury car hire to make the right impression or simply want to hire a fuel-efficient car to get you from A to B, we have every car hire option covered through our car rental system, which compares all the rental companies at your destination to make sure we are getting the most cost effective option for the vehicle you need.

READ MORE

24 Hour Service

Business travel doesn’t end at 17.30 – neither does the Colletts corporate travel personal service!

We provide a full 24-hour, 7-day service designed to help resolve problems, rearrange things, help sort an emergency and generally give you the peace of mind of knowing you are not alone, wherever in the world you happen to be.

READ MORE